our guarantee

Is About The Guarantee. All 200% of it.

We understand that occasionally mistakes can be made. That’s why we’re proud to offer our 200% Satisfaction Guarantee with each and every cleaning, so you can be confident that you will be taken care of from start to finish.

If something isn’t done right, just let us know within 24 hours and we’ll either come back and fix things, free of charge or give you a discount off your next cleaning service. This guarantee doesn’t end with your first cleaning.

We will continue to follow up with you on subsequent cleanings to make sure you are completely satisfied with the work.

Guaranteed happiness, that’s just how we roll. Sound good to you? Just give us a call at 201-341-4018, or get a fast, free quote for your business.

We’d love to hear from you.

Security and access

Most customers give us a key to their office or a code allowing access to the business, but other methods of entry can be arranged, on the day of service, if necessary. All keys are marked for identification with a code rather than an address or customer name. Security is a major concern for us. Our policy is to lock the door while we are cleaning and to not allow access to unknown people.

For these safety reasons, please do not ask us to allow access for workmen during the time we are in your business.

Payment Since we do not bill our clients, we appreciate full payment on the day of the cleaning service. We accept payment by cash or check placed in a sealed envelope with your name and address to be left on the kitchen counter.

A $25.00 fee will be charged for any returned checks, in addition to any other fees charged by the banks. Other payment options may be available, please contact us.

Late Cancellations / Lockout fee We at Layne Cleaning Services understand that schedules change. We ask that you contact us at least 24 hours the day before your scheduled cleaning to cancel or reschedule. Give Vania Oliveira, our founder a call to schedule or to answer any of your questions.

Call 201-341-4018 today!

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